Case study 5 · Credit

Credit never checked before preapproval: contract lost, then won back

Another lender preapproved a buyer without checking credit, and the contract fell apart. Sarah worked on the credit for about a month, the same house was still available, and the buyer closed.

ClosedTold by Sarah Baraz · Mortgage Loan Officer · NMLS #1859224 · Team Baraz / CMG Home Loans

The situation

A preferred Realtor partner asked Sarah to help a buyer who had come with another lender's preapproval and then entered a purchase contract.

What went wrong

According to Sarah, the original lender had not checked the borrower's credit before the preapproval. After the contract was signed, the lender checked it and said the buyer needed roughly 20% down rather than the planned 3.5% down FHA financing. The buyer could not provide that amount.

Attempts to improve the credit were unsuccessful, and Sarah reported the score became worse. The contract was extended by two weeks, but the problem remained. The original lender stopped responding, the contract was canceled, and the buyer lost money.

What Sarah did

Sarah received the file, worked on the credit issue and, after approximately one month, helped the buyer reach a position to proceed.

The original house was still available. Sarah contacted the listing agent so the buyer could go back under contract.

The result

Sarah reported that the buyer closed approximately two weeks after returning under contract and recovered the money previously lost in the failed transaction.

The lesson: A preapproval should follow a genuine review of credit, income and documents. Careful analysis up front can prevent avoidable contract failures.

Facing something similar?

A denial, a shaky preapproval or a tricky income question is a reason to get a second look, ideally before you sign a contract. Send Sarah your scenario.

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Examples are anonymized and provided for educational purposes. They follow Sarah's own accounts; no names, addresses or dollar amounts are included. Past results do not guarantee future outcomes. Loan approval depends on the individual borrower, property, documentation, program guidelines and underwriting review. This is not a commitment to lend. Sarah Baraz is based in San Antonio and licensed in Texas, Florida and California.